Trang chủ » blog » Customer Service and Self-Service: How Coin-Counting Machines Give You BOTH Mitchell and Associates, Inc. Covington, GA (770) 788-2334

Customer Service and Self-Service: How Coin-Counting Machines Give You BOTH Mitchell and Associates, Inc. Covington, GA (770) 788-2334

Coin count is a service that banks have offered for…well…as long as banks have been round ! Being able to turn in smaller coins and receive a more “ concise ” mannequin ( paper money or larger coin ) of equal value in return is the invoke of this overhaul, but unfortunately, it takes up a lot of clock time for tellers and consumers. Customers must have their coins sorted, counted, and rolled when they bring them into their bank branch, and depending on how a lot change they are turning in, that can take an excessive come of time and campaign on their region ! additionally, tellers have to handle countless “ coin customers ” during their sidereal day, and that can a consuming job for already-busy bank employees.
Because of the meter and effort involved, some bank branches are no long offering a mint service. They turn away clients who bring in their change and tell them to have it cashed in elsewhere. This is a decrease in their customer serve opportunities and can actually cause them to lose business. That ’ randomness where the self-service mint machines come into the word picture.

self-service machines offer the benefit of customers being able to bring their change into their local anesthetic arm and have it exchanged for bills ( or flush immediately deposited into their bank report ! ) but it doesn ’ t take the work previously required on the separate of the consumer or the teller. Basically, people can bring their free change into their local branch, have the machine sort and count it, and they will either receive a skid with the prize of their deepen printed on it or be given the option to have the amount deposited into their report there at the bank ( depending on the type of machine ). If they choose to have a faux pas printed, this acknowledge can then be turned into the teller who will hand over the cash. These options mean that the time previously spent by the customer waiting on a teller is either streamlined or eliminated raw. Tellers appreciate the significance of the coin-reception march since they are no longer expected to do it by hand.

In this room, we consider self-service coin counting machines to be a blend of both customer serve AND self-service. Your business has the benefits of offering a great customer experience while eliminating the workload on your employees. It ’ s a win-win position for you and for your customers.

matter to in adding a self-service coin counting machine to your branch ? Mitchell and Associates has you covered. We offer equipment from the best suppliers in the industry, in addition to alimony and haunt services for all of your currency-handling machinery. We even offer refurbished machines if you need to stay within a specific budget.
exercise smart, not harder, by adding self-service coin counting machinery to your business !

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